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Confluence

Project Management

4.0(62 ratings)

80% recommend

Confluence is a collaboration tool designed for teams to create, share, and manage project documentation efficiently.

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About Confluence

Best for teams needing a centralized documentation and knowledge management platform.

Confluence is a team workspace developed by Atlassian that serves as a centralized hub for creating, organizing, and sharing documentation. Teams use it to build knowledge bases, write meeting notes, create project plans, and maintain internal wikis. It integrates deeply with Atlassian's ecosystem, particularly Jira, making it especially powerful for software development teams. While it works well for organizations of all sizes, its real strength lies in helping teams reduce scattered information by keeping everything in one searchable, structured space.

Pros

Deep integration with Jira and Atlassian ecosystem
Powerful templates for common documentation needs
Flexible page hierarchy organizes knowledge effectively
Real-time collaborative editing with version history
Strong search functionality across all team content

Cons

Interface can feel cluttered and overwhelming for newcomers
Performance slows noticeably with large content volumes
Editing experience has a learning curve compared to competitors
Permissions and space management can get complex quickly

Use Cases

Best for building and maintaining internal company knowledge bases and wikis

Best for software teams documenting requirements, specs, and release notes alongside Jira

Best for onboarding new employees with structured documentation and guides

Best for cross-functional teams collaborating on project plans and meeting notes

Key Features

6 features

Real-time collaborative editing

Customizable templates for documentation

Integration with Jira for project tracking

Version history and page restoration

Commenting and feedback on documents

Space organization for team projects

SaasHunter Score

7.8/10

“Your team prioritizes documentation and collaboration, especially for larger projects, at $5/user/mo.”

Ease of Use

7.0

Features

8.0

Pricing

7.0

Support

8.0

Integrations

9.0

Best For

Enterprise 9Small Business 9Agencies 8Startups 8Freelancers 6

Integrations

JiraSlackTrelloMicrosoft TeamsGoogle DriveBitbucketFigmaMiro

Project Management Knowledge Management Collaborative Workspaces Visual Kanban Boards Document Collaboration

Frequently Asked Questions

What is Confluence?

Confluence is a team collaboration and documentation platform by Atlassian that lets teams create, organize, and share knowledge in a centralized workspace. It functions as an internal wiki, project documentation hub, and collaborative writing tool.

How much does Confluence cost?

Confluence offers a free plan for up to 10 users. Paid plans start at approximately $6.05 per user per month (Standard), with Premium and Enterprise tiers available for larger teams with advanced needs.

What are the main features of Confluence?

Key features include collaborative page editing, structured spaces and page trees, customizable templates, inline comments, version history, and powerful search. It also offers macros, Jira integration, and granular permissions management.

Who should use Confluence?

Confluence is ideal for teams that need to centralize their documentation, especially those already using Atlassian products like Jira. It works well for software teams, HR departments, operations teams, and any organization that wants to reduce information silos.

Is there a free plan for Confluence?

Yes, Confluence offers a free plan that supports up to 10 users with 2GB of storage. It includes core features like page creation, templates, and basic permissions, making it a solid option for small teams getting started.