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Sales

3.6(36 ratings)

Close is a powerful sales communication tool designed to boost productivity.

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About Close

Best for SMB sales teams needing built-in calling and email.

Close is a sales CRM built specifically for small to mid-sized sales teams that want calling, email, and SMS built directly into their workflow without juggling multiple tools. It combines lead management, pipeline tracking, and multi-channel communication in a single platform, making it particularly popular with startups and inside sales teams. What sets Close apart is its built-in power dialer and email sequences, which eliminate the need for separate outreach tools. The interface is fast and focused on reducing data entry so reps spend more time selling. It's opinionated software designed for teams that prioritize speed and high-volume outreach over enterprise-level customization.

Pros

Built-in calling, SMS, and email sequences
Fast and intuitive interface reduces data entry
Powerful automation for high-volume outreach workflows
Quick onboarding with minimal setup required
Transparent pricing without hidden per-feature costs

Cons

Limited customization compared to enterprise CRMs like Salesforce
Reporting and analytics could be more advanced
Not ideal for complex multi-department sales processes
Smaller integration ecosystem than major CRM competitors

Use Cases

Best for startup sales teams doing high-volume cold outreach and follow-ups

Best for inside sales reps managing pipelines with built-in calling and email

Best for SMBs replacing spreadsheets with a dedicated sales-focused CRM

Best for agencies and consultancies tracking deals across multiple client pipelines

Key Features

6 features

Built-in calling and SMS capabilities

Email tracking and automation

Pipeline management with visual dashboards

Lead scoring based on engagement

Task automation for follow-ups

Customizable reporting and analytics

SaasHunter Score

7.6/10

“Your sales team needs a productivity-boosting communication tool, willing to invest from $29/user/mo.”

Ease of Use

7.0

Features

8.0

Pricing

7.0

Support

8.0

Integrations

8.0

Best For

Small Business 8Agencies 7Startups 7Enterprise 7Freelancers 6

Integrations

ZapierSlackGoogle WorkspaceZoomHubSpotSegmentCalendlyMailchimp

Crm Software Sales Automation Document Management

Frequently Asked Questions

What is Close?

Close is a sales CRM with built-in calling, email, and SMS capabilities designed for small to mid-sized sales teams. It focuses on helping reps manage leads and automate outreach without needing separate communication tools.

How much does Close cost?

Close offers several paid plans starting around $49 per user per month for the Startup plan, scaling up to approximately $139 per user per month for the Enterprise plan. Pricing varies based on features like power dialing, custom roles, and call recording.

What are the main features of Close?

Key features include a built-in power dialer, email sequences, SMS messaging, pipeline management, lead scoring, and workflow automations. It also offers reporting dashboards, call coaching tools, and a robust search and filtering system.

Who should use Close?

Close is ideal for startups, SMBs, and inside sales teams that rely heavily on phone and email outreach. It's especially suited for teams that want a streamlined CRM without the complexity of enterprise platforms.

Is there a free plan for Close?

Close does not offer a permanent free plan, but it does provide a 14-day free trial so teams can test the platform before committing to a paid subscription.