Best Tools for Customer Feedback
Collect and analyze customer feedback, NPS, and satisfaction.
5 toolsFor UX Researchers
As a ux researcher, customer feedback is critical to your workflow. Collect and analyze customer feedback, NPS, and satisfaction. Here are the best tools ranked for your specific needs.
Quick Answer
- 1Typeform— Create engaging surveys, quizzes, and forms with Typeform.
- 2SurveyMonkey— Create and analyze surveys easily with SurveyMonkey, perfect for businesses and researchers.
- 3Hotjar Surveys— Hotjar Surveys lets you collect valuable feedback from users with customizable surveys.
All Tools for Customer Feedback
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SurveyMonkey
3.7
Create and analyze surveys easily with SurveyMonkey, perfect for businesses and researchers.
Free — From $25/user/mo3
Hotjar Surveys lets you collect valuable feedback from users with customizable surveys.
Free — From $39/mo4
UserTesting
4.0
UserTesting helps teams gather user feedback quickly to improve design and usability.
From $49/user/mo
Frequently Asked Questions
What is the best tool for customer feedback?
Based on user ratings, Typeform is the top pick for customer feedback. Other strong options include SurveyMonkey, Hotjar Surveys, UserTesting.
Why do ux researchers need customer feedback tools?
Collect and analyze customer feedback, NPS, and satisfaction.