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Best Tools for Customer Feedback

Collect and analyze customer feedback, NPS, and satisfaction.

5 toolsFor Product Managers

As a product manager, customer feedback is critical to your workflow. Collect and analyze customer feedback, NPS, and satisfaction. Here are the best tools ranked for your specific needs.

Quick Answer

  1. 1TypeformCreate engaging surveys, quizzes, and forms with Typeform.
  2. 2SurveyMonkeyCreate and analyze surveys easily with SurveyMonkey, perfect for businesses and researchers.
  3. 3Hotjar SurveysHotjar Surveys lets you collect valuable feedback from users with customizable surveys.

All Tools for Customer Feedback

1
Typeform logo

Create engaging surveys, quizzes, and forms with Typeform.

Free — From $25/mo
2
SurveyMonkey logo

Create and analyze surveys easily with SurveyMonkey, perfect for businesses and researchers.

Free — From $25/user/mo
3
Hotjar Surveys logo

Hotjar Surveys lets you collect valuable feedback from users with customizable surveys.

Free — From $39/mo
4
UserTesting logo

UserTesting helps teams gather user feedback quickly to improve design and usability.

From $49/user/mo
5
Hotjar logo

Website heatmaps, recordings, and feedback tools.

Free — From $32/mo

Frequently Asked Questions

What is the best tool for customer feedback?

Based on user ratings, Typeform is the top pick for customer feedback. Other strong options include SurveyMonkey, Hotjar Surveys, UserTesting.

Why do product managers need customer feedback tools?

Collect and analyze customer feedback, NPS, and satisfaction.

Other Product Manager Tasks

Customer Feedback is also used by