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New Relic

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4.0(11 ratings)

80% recommend

New Relic provides real-time analytics for monitoring application performance and user experience.

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About New Relic

Best for engineering teams needing full-stack observability at scale.

New Relic is a full-stack observability platform that helps engineering teams monitor, debug, and optimize their entire software infrastructure. It collects telemetry data across applications, infrastructure, logs, and browser interactions, presenting it through a unified interface. The platform is built for developers, DevOps engineers, and SREs who need real-time visibility into complex distributed systems. What sets New Relic apart is its generous free tier and its shift toward a consumption-based pricing model, making enterprise-grade observability more accessible to teams of all sizes.

Pros

Generous free tier with 100GB monthly ingest
Unified platform covering full-stack observability needs
Strong APM with distributed tracing capabilities
Consumption-based pricing avoids per-seat cost surprises
Extensive language and framework support for instrumentation

Cons

Costs can escalate quickly with high data ingest
Steep learning curve for the full platform
Alerting configuration can be complex to optimize
Query language (NRQL) requires time to master

Use Cases

Best for monitoring microservices architectures and identifying performance bottlenecks across services

Best for tracking real user experience and frontend performance on web applications

Best for correlating infrastructure metrics with application logs during incident response

Best for engineering teams needing end-to-end visibility across cloud-native deployments

Key Features

6 features

Real-time application performance monitoring

User experience tracking and analysis

Customizable dashboards and visualizations

Error tracking and reporting

Infrastructure monitoring and alerting

Distributed tracing for microservices

AI Features

3 AI features

Anomaly detection in application performance
Predictive analytics for user behavior
AI-driven root cause analysis

SaasHunter Score

7.8/10

“Choose New Relic if your development team requires real-time application performance monitoring with advanced feature sets.”

Ease of Use

7.0

Features

9.0

Pricing

6.0

Support

8.0

Integrations

9.0

Best For

Enterprise 9Agencies 8Small Business 7Startups 6Freelancers 5

Integrations

AWSAzureGoogle Cloud PlatformKubernetesSlackPagerDutyJiraGitHub

Infrastructure Monitoring Apm Observability APM Monitoring

Frequently Asked Questions

What is New Relic?

New Relic is an observability platform that provides monitoring for applications, infrastructure, logs, and user experiences in a single unified interface. It helps engineering teams detect issues, understand performance, and optimize their software systems.

How much does New Relic cost?

New Relic offers a free tier with 100GB of data ingest per month and one full-platform user. Paid plans (Standard, Pro, Enterprise) use consumption-based pricing, charging per GB of data ingested and per additional full-platform user, starting around $0.30/GB beyond the free allowance.

What are the main features of New Relic?

Key features include application performance monitoring (APM), infrastructure monitoring, log management, real user monitoring (browser and mobile), distributed tracing, synthetic monitoring, alerting, and dashboards. It also includes NRQL, a powerful query language for exploring telemetry data.

Who should use New Relic?

New Relic is ideal for developers, DevOps engineers, SREs, and IT operations teams managing modern software systems. It's particularly valuable for organizations running cloud-native, microservices-based, or distributed architectures that need consolidated observability.

Is there a free plan for New Relic?

Yes, New Relic offers a perpetual free tier that includes 100GB of data ingest per month, one full-platform user, and unlimited basic users. This makes it one of the more accessible enterprise observability tools for small teams and individual developers.