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Grasshopper

Communication

3.7(39 ratings)

Grasshopper is a virtual phone system designed for entrepreneurs and small businesses.

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About Grasshopper

Best for small businesses needing a simple virtual phone system.

Grasshopper is a virtual phone system designed for small businesses, solopreneurs, and freelancers who want to separate personal and business calls without needing a second phone. It provides business phone numbers, call forwarding, voicemail transcription, and texting capabilities that work through your existing mobile device or desktop. The service runs on top of your current phone line, so there's no new hardware to buy or manage. It's straightforward and intentionally simple, which makes it appealing for people who don't need a full-featured enterprise phone system. Owned by GoTo (formerly LogMeIn), Grasshopper has been a go-to solution for small business communication for over a decade.

Pros

Very easy setup with no hardware required
Separate business number on your personal phone
Professional greeting and auto-attendant features included
Voicemail transcription saves time reading messages
Unlimited domestic calling on all plans

Cons

No video conferencing or team collaboration features
Limited integrations compared to competitors like RingCentral
No call recording on standard plans
Can get pricey for teams needing multiple extensions

Use Cases

Best for freelancers wanting a dedicated business phone number on their cell

Best for small businesses needing a professional auto-attendant and call routing

Best for solopreneurs managing client calls and texts from one device

Best for startups wanting a simple phone system without IT overhead

Key Features

6 features

Call forwarding to multiple devices

Voicemail transcription service

Customizable greetings for callers

Text messaging from business number

Call screening and blocking features

Multiple extensions for team members

SaasHunter Score

7.0/10

“You're an entrepreneur needing a simple, virtual phone system to manage calls professionally.”

Ease of Use

8.0

Features

7.0

Pricing

7.0

Support

6.0

Integrations

7.0

Best For

Small Business 9Startups 8Freelancers 7Agencies 6Enterprise 4

Integrations

Google Voice (number porting)ZapierSkypeLiveChatRuby ReceptionistsSmith.ai

Virtual Phone System Small Business Cloud Phone Systems

Frequently Asked Questions

What is Grasshopper?

Grasshopper is a virtual phone system that gives you a business phone number you can use on your existing smartphone or computer. It handles calls, texts, voicemail, and call forwarding without requiring any additional hardware.

How much does Grasshopper cost?

Grasshopper plans typically start around $14-$26 per month per account, depending on the number of phone numbers and extensions you need. They offer Solo, Partner, and Small Business tiers with annual billing discounts available.

What are the main features of Grasshopper?

Key features include business phone numbers (local, toll-free, or vanity), call forwarding, voicemail transcription, custom greetings, auto-attendant, business texting, and simultaneous call handling. It also offers a mobile and desktop app for managing everything in one place.

Who should use Grasshopper?

Grasshopper is ideal for freelancers, solopreneurs, and small businesses with fewer than 20 employees who need a professional phone presence without complex phone system infrastructure. It's not suited for larger companies needing advanced features like call center tools or CRM integrations.

Is there a free plan for Grasshopper?

Grasshopper does not offer a free plan, but they typically provide a 7-day free trial so you can test the service before committing. All paid plans include core features like call forwarding, voicemail, and business texting.