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HomeCompareRocket.Chat vs RingCentral

Rocket.Chat vs RingCentral

A detailed comparison to help you choose the right tool for your needs.

Rocket.Chat logo

Rocket.Chat

Communication

Try Rocket.Chat
VS
RingCentral logo

RingCentral

Communication

Try RingCentral

A
About Rocket.Chat

Rocket.Chat is an open-source team communication platform that offers real-time messaging, video conferencing, file sharing, and omnichannel customer engagement. It's designed for organizations that need full control over their data, offering both self-hosted and cloud-hosted deployment options. The platform is particularly popular with government agencies, healthcare organizations, and enterprises operating in highly regulated industries due to its strong focus on data sovereignty and security. It supports federation, end-to-end encryption, and extensive customization through its open-source codebase and marketplace of apps and integrations.

B
About RingCentral

RingCentral is a cloud-based unified communications platform that combines phone systems, video conferencing, team messaging, and contact center capabilities into a single solution. It serves businesses ranging from small startups to large enterprises, replacing traditional phone systems with a flexible, internet-based alternative. The platform stands out for its extensive integration ecosystem, strong reliability with a 99.999% uptime SLA, and its ability to consolidate multiple communication tools into one platform. It's particularly well-suited for companies with distributed or hybrid workforces that need consistent communication across locations.

Pricing Comparison

Tool
Rocket.Chat
RingCentral
Price
Free — From $3/user/mo
From $19.99/user/mo
Category
Communication
Communication
Rating
3.7 (44)
4.2 (45)
Free Plan
Yes
No
Integrations
8+ apps
8+ apps
Founded
2015
1999

Feature Comparison

Feature
Rocket.Chat
RingCentral
Real-time messaging and file sharing
Video conferencing and screen sharing
Customizable chat channels and threads
Integration with third-party apps
User roles and permissions management
End-to-end encryption for security
Video conferencing with screen sharing
Team messaging with file sharing
Cloud phone system with call forwarding
SMS and fax capabilities
Integration with productivity tools
Mobile app for on-the-go access

Choose Rocket.Chat

Rocket.Chat is an open-source communication platform for team collaboration.

Try Rocket.Chat Free

Read full review

Choose RingCentral

RingCentral is a cloud-based communication platform for businesses.

Try RingCentral Free

Read full review

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Score Comparison

Ease of Use
7.0
7.0
Features
8.0
8.0
Pricing
9.0
7.0
Support
7.0
8.0
Integrations
8.0
9.0
Overall
7.8
7.8
Rocket.ChatRingCentral

Our Verdict

Rocket.ChatWinner

Your team values open-source solutions and needs a budget-friendly collaboration tool for any size team.

More affordable
RingCentral

Your business needs a robust communication platform with reliable features for medium to large teams.

Better support
More integrations

Rocket.Chat vs RingCentral: The Bottom Line

Both Rocket.Chat and RingCentral are strong communication tools, but they serve different needs. RingCentral has a higher user rating (4.2 vs 3.7). On pricing, Rocket.Chat is more affordable starting at $0/mo.

Still unsure? Check the full reviews for Rocket.Chat and RingCentral, explore Rocket.Chat alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Rocket.Chat or RingCentral better?

It depends on your needs. Rocket.Chat (3.7★) is free to start, while RingCentral (4.2★) is from $20/mo. RingCentral has a higher user rating.

Can I switch from Rocket.Chat to RingCentral?

Yes. Most SaaS tools offer data export features. Check if RingCentral has a migration guide or import tool specifically for Rocket.Chat users. Many offer onboarding assistance for switchers.

Which is cheaper, Rocket.Chat or RingCentral?

Rocket.Chat starts at $0/mo, which is cheaper than RingCentral at $20/mo. Rocket.Chat also offers a free plan.

What are the main differences between Rocket.Chat and RingCentral?

Rocket.Chat focuses on real-time messaging and file sharing and video conferencing and screen sharing, while RingCentral emphasizes video conferencing with screen sharing and team messaging with file sharing. Both are in the Communication category but serve slightly different use cases.