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RingCentral vs Rocket.Chat

A detailed comparison to help you choose the right tool for your needs.

RingCentral logo

RingCentral

Communication

Try RingCentral
VS
Rocket.Chat logo

Rocket.Chat

Communication

Try Rocket.Chat

A
About RingCentral

RingCentral is a cloud-based unified communications platform that combines phone systems, video conferencing, team messaging, and contact center capabilities into a single solution. It serves businesses ranging from small startups to large enterprises, replacing traditional phone systems with a flexible, internet-based alternative. The platform stands out for its extensive integration ecosystem, strong reliability with a 99.999% uptime SLA, and its ability to consolidate multiple communication tools into one platform. It's particularly well-suited for companies with distributed or hybrid workforces that need consistent communication across locations.

B
About Rocket.Chat

Rocket.Chat is an open-source team communication platform that offers real-time messaging, video conferencing, file sharing, and omnichannel customer engagement. It's designed for organizations that need full control over their data, offering both self-hosted and cloud-hosted deployment options. The platform is particularly popular with government agencies, healthcare organizations, and enterprises operating in highly regulated industries due to its strong focus on data sovereignty and security. It supports federation, end-to-end encryption, and extensive customization through its open-source codebase and marketplace of apps and integrations.

Pricing Comparison

Tool
RingCentral
Rocket.Chat
Price
From $19.99/user/mo
Free — From $3/user/mo
Category
Communication
Communication
Rating
4.2 (45)
3.7 (44)
Free Plan
No
Yes
Integrations
8+ apps
8+ apps
Founded
1999
2015

Feature Comparison

Feature
RingCentral
Rocket.Chat
Video conferencing with screen sharing
Team messaging with file sharing
Cloud phone system with call forwarding
SMS and fax capabilities
Integration with productivity tools
Mobile app for on-the-go access
Real-time messaging and file sharing
Video conferencing and screen sharing
Customizable chat channels and threads
Integration with third-party apps
User roles and permissions management
End-to-end encryption for security

Choose RingCentral

RingCentral is a cloud-based communication platform for businesses.

Try RingCentral Free

Read full review

Choose Rocket.Chat

Rocket.Chat is an open-source communication platform for team collaboration.

Try Rocket.Chat Free

Read full review

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Score Comparison

Ease of Use
7.0
7.0
Features
8.0
8.0
Pricing
7.0
9.0
Support
8.0
7.0
Integrations
9.0
8.0
Overall
7.8
7.8
RingCentralRocket.Chat

Our Verdict

RingCentralWinner

Your business needs a robust communication platform with reliable features for medium to large teams.

Better support
More integrations
Rocket.Chat

Your team values open-source solutions and needs a budget-friendly collaboration tool for any size team.

More affordable

RingCentral vs Rocket.Chat: The Bottom Line

Both RingCentral and Rocket.Chat are strong communication tools, but they serve different needs. RingCentral has a higher user rating (4.2 vs 3.7). On pricing, Rocket.Chat is more affordable starting at $0/mo.

Still unsure? Check the full reviews for RingCentral and Rocket.Chat, explore RingCentral alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is RingCentral or Rocket.Chat better?

It depends on your needs. RingCentral (4.2★) is from $20/mo, while Rocket.Chat (3.7★) is free to start. RingCentral has a higher user rating.

Can I switch from RingCentral to Rocket.Chat?

Yes. Most SaaS tools offer data export features. Check if Rocket.Chat has a migration guide or import tool specifically for RingCentral users. Many offer onboarding assistance for switchers.

Which is cheaper, RingCentral or Rocket.Chat?

Rocket.Chat starts at $0/mo, which is cheaper than RingCentral at $20/mo. Rocket.Chat also offers a free plan.

What are the main differences between RingCentral and Rocket.Chat?

RingCentral focuses on video conferencing with screen sharing and team messaging with file sharing, while Rocket.Chat emphasizes real-time messaging and file sharing and video conferencing and screen sharing. Both are in the Communication category but serve slightly different use cases.