Freshsales vs Close
A detailed comparison to help you choose the right tool for your needs.
AAbout Freshsales
Freshsales is a CRM platform built by Freshworks that helps sales teams manage contacts, track deals, and automate repetitive tasks throughout the sales cycle. It combines built-in phone, email, and chat capabilities with AI-powered lead scoring to help reps focus on the most promising opportunities. The platform is particularly well-suited for small to mid-sized businesses that want a capable CRM without the complexity and cost of enterprise solutions like Salesforce. Its clean interface and quick setup make it accessible even for teams without dedicated CRM administrators.
BAbout Close
Close is a sales CRM built specifically for small to mid-sized sales teams that want calling, email, and SMS built directly into their workflow without juggling multiple tools. It combines lead management, pipeline tracking, and multi-channel communication in a single platform, making it particularly popular with startups and inside sales teams. What sets Close apart is its built-in power dialer and email sequences, which eliminate the need for separate outreach tools. The interface is fast and focused on reducing data entry so reps spend more time selling. It's opinionated software designed for teams that prioritize speed and high-volume outreach over enterprise-level customization.
Pricing Comparison
Feature Comparison
Choose Freshsales
Freshsales is an intuitive sales CRM for managing customer relationships efficiently.
Try Freshsales FreeChoose Close
Close is a powerful sales communication tool designed to boost productivity.
Try Close FreeNot sure which to pick?
Get a personalized recommendation in 10 seconds.
Score Comparison
Our Verdict
You need an intuitive CRM for a small team on a budget starting at $15/user/mo.
Your sales team needs a productivity-boosting communication tool, willing to invest from $29/user/mo.
Freshsales vs Close: The Bottom Line
Both Freshsales and Close are strong sales tools, but they serve different needs. Freshsales has a higher user rating (4.4 vs 3.6). On pricing, Freshsales is more affordable starting at $0/mo.
Still unsure? Check the full reviews for Freshsales and Close, explore Freshsales alternatives, or use our AI search to describe exactly what you need.
Frequently Asked Questions
Is Freshsales or Close better?
It depends on your needs. Freshsales (4.4★) is free to start, while Close (3.6★) is from $29/mo. Freshsales has a higher user rating.
Can I switch from Freshsales to Close?
Yes. Most SaaS tools offer data export features. Check if Close has a migration guide or import tool specifically for Freshsales users. Many offer onboarding assistance for switchers.
Which is cheaper, Freshsales or Close?
Freshsales starts at $0/mo, which is cheaper than Close at $29/mo. Freshsales also offers a free plan.
What are the main differences between Freshsales and Close?
Freshsales focuses on lead scoring based on engagement and email tracking with notifications, while Close emphasizes built-in calling and sms capabilities and email tracking and automation. Both are in the Sales category but serve slightly different use cases.