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Dialpad vs Grasshopper

A detailed comparison to help you choose the right tool for your needs.

Dialpad logo

Dialpad

Communication

Try Dialpad
VS
Grasshopper logo

Grasshopper

Communication

Try Grasshopper

A
About Dialpad

Dialpad is a cloud-based business communications platform that combines voice calling, video conferencing, messaging, and contact center functionality into a single app. It stands out for its heavy use of AI, including real-time transcription, sentiment analysis, and automated call summaries powered by its proprietary Vi (Voice Intelligence) technology. The platform serves businesses ranging from small teams to large enterprises, with particular strength in replacing traditional phone systems. It works across desktop and mobile devices, making it practical for remote and hybrid work environments.

B
About Grasshopper

Grasshopper is a virtual phone system designed for small businesses, solopreneurs, and freelancers who want to separate personal and business calls without needing a second phone. It provides business phone numbers, call forwarding, voicemail transcription, and texting capabilities that work through your existing mobile device or desktop. The service runs on top of your current phone line, so there's no new hardware to buy or manage. It's straightforward and intentionally simple, which makes it appealing for people who don't need a full-featured enterprise phone system. Owned by GoTo (formerly LogMeIn), Grasshopper has been a go-to solution for small business communication for over a decade.

Pricing Comparison

Tool
Dialpad
Grasshopper
Price
From $15/user/mo
From $29/user/mo
Category
Communication
Communication
Rating
4.2 (29)
3.7 (39)
Free Plan
No
No
Integrations
8+ apps
6+ apps
Founded
2012
2003

Feature Comparison

Feature
Dialpad
Grasshopper
AI-powered voice transcription
Real-time call analytics dashboard
Video conferencing with screen sharing
Integrated messaging across devices
Customizable call routing options
Voicemail transcription and management
Call forwarding to multiple devices
Voicemail transcription service
Customizable greetings for callers
Text messaging from business number
Call screening and blocking features
Multiple extensions for team members

Choose Dialpad

Dialpad is a cloud-based communication tool that simplifies voice, video, and messaging.

Try Dialpad Free

Read full review

Choose Grasshopper

Grasshopper is a virtual phone system designed for entrepreneurs and small businesses.

Try Grasshopper Free

Read full review

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Score Comparison

Ease of Use
8.0
8.0
Features
9.0
7.0
Pricing
7.0
7.0
Support
8.0
6.0
Integrations
9.0
7.0
Overall
8.2
7.0
DialpadGrasshopper

Our Verdict

DialpadWinner

Your team prioritizes a comprehensive cloud communication solution for voice and video at scale.

More features
Better support
More integrations
Grasshopper

You're an entrepreneur needing a simple, virtual phone system to manage calls professionally.

Dialpad vs Grasshopper: The Bottom Line

Both Dialpad and Grasshopper are strong communication tools, but they serve different needs. Dialpad has a higher user rating (4.2 vs 3.7). On pricing, Dialpad is more affordable starting at $15/mo.

Still unsure? Check the full reviews for Dialpad and Grasshopper, explore Dialpad alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Dialpad or Grasshopper better?

It depends on your needs. Dialpad (4.2★) is from $15/mo, while Grasshopper (3.7★) is from $29/mo. Dialpad has a higher user rating.

Can I switch from Dialpad to Grasshopper?

Yes. Most SaaS tools offer data export features. Check if Grasshopper has a migration guide or import tool specifically for Dialpad users. Many offer onboarding assistance for switchers.

Which is cheaper, Dialpad or Grasshopper?

Dialpad starts at $15/mo, which is cheaper than Grasshopper at $29/mo.

What are the main differences between Dialpad and Grasshopper?

Dialpad focuses on ai-powered voice transcription and real-time call analytics dashboard, while Grasshopper emphasizes call forwarding to multiple devices and voicemail transcription service. Both are in the Communication category but serve slightly different use cases.