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Smartlook vs Crazy Egg

A detailed comparison to help you choose the right tool for your needs.

Smartlook logo

Smartlook

Analytics

Try Smartlook
VS
Crazy Egg logo

Crazy Egg

Analytics

Try Crazy Egg

A
About Smartlook

Smartlook is a product analytics platform that combines quantitative data with qualitative insights through session recordings, heatmaps, and event tracking. It helps product teams, UX designers, and marketers understand how users actually interact with their websites and mobile apps by visually replaying user sessions and mapping behavior patterns. What makes it stand out is its ability to connect traditional funnel analytics with real session recordings, so you can see exactly where and why users drop off. It supports both web and native mobile app analytics, which is a notable differentiator compared to many competitors.

B
About Crazy Egg

Crazy Egg is a visual website analytics tool that helps website owners and marketers understand how visitors interact with their pages through heatmaps, scroll maps, click reports, and session recordings. Founded by Neil Patel and Hiten Shah, it focuses on making complex user behavior data accessible and actionable without requiring deep technical expertise. The platform also includes a built-in A/B testing tool, allowing users to test changes and measure their impact on conversions directly. It's particularly well-suited for small to mid-sized businesses and marketing teams looking for a straightforward alternative to more complex analytics platforms like Hotjar or FullStory.

Pricing Comparison

Tool
Smartlook
Crazy Egg
Price
Free — From $55/mo
Free — From $24/mo
Category
Analytics
Analytics
Rating
4.5 (80)
3.8 (18)
Free Plan
Yes
No
Integrations
8+ apps
8+ apps
Founded
2016
2006

Feature Comparison

Feature
Smartlook
Crazy Egg
Session recordings
Heatmaps
Event tracking
Funnels
Mobile app analytics
Crash reports
Heatmap visualization of user clicks
Scroll tracking to analyze engagement
A/B testing for optimized layouts
User session recordings for insights
Conversion rate tracking and analysis

Choose Smartlook

Session recording and product analytics platform for websites and mobile apps.

Try Smartlook Free

Read full review

Choose Crazy Egg

Visualize your website's performance with heatmaps and user behavior analytics.

Try Crazy Egg Free

Read full review

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Score Comparison

Ease of Use
7.0
8.0
Features
8.0
8.0
Pricing
7.0
7.0
Support
8.0
7.0
Integrations
8.0
8.0
Overall
7.6
7.6
SmartlookCrazy Egg

Our Verdict

SmartlookWinner

You require session recording and product analytics for a growing app development team with diverse needs.

Better support
Crazy Egg

Pick Crazy Egg if you want to visualize user behavior on a budget, especially for small to medium websites.

Easier to get started

Smartlook vs Crazy Egg: The Bottom Line

Both Smartlook and Crazy Egg are strong analytics tools, but they serve different needs. Smartlook has a higher user rating (4.5 vs 3.8). On pricing, Smartlook is more affordable starting at $0/mo.

Still unsure? Check the full reviews for Smartlook and Crazy Egg, explore Smartlook alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Smartlook or Crazy Egg better?

It depends on your needs. Smartlook (4.5★) is free to start, while Crazy Egg (3.8★) is from $29/mo. Smartlook has a higher user rating.

Can I switch from Smartlook to Crazy Egg?

Yes. Most SaaS tools offer data export features. Check if Crazy Egg has a migration guide or import tool specifically for Smartlook users. Many offer onboarding assistance for switchers.

Which is cheaper, Smartlook or Crazy Egg?

Smartlook starts at $0/mo, which is cheaper than Crazy Egg at $29/mo. Smartlook also offers a free plan.

What are the main differences between Smartlook and Crazy Egg?

Smartlook focuses on session recordings and heatmaps, while Crazy Egg emphasizes heatmap visualization of user clicks and scroll tracking to analyze engagement. Both are in the Analytics category but serve slightly different use cases.