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Microsoft Clarity vs Smartlook

A detailed comparison to help you choose the right tool for your needs.

Microsoft Clarity logo

Microsoft Clarity

Analytics

Try Microsoft Clarity
VS
Smartlook logo

Smartlook

Analytics

Try Smartlook

A
About Microsoft Clarity

Microsoft Clarity is a free behavioral analytics tool that helps website owners understand how users interact with their pages through session recordings and heatmaps. It captures real user sessions so you can watch exactly how visitors scroll, click, and navigate your site, making it easy to identify usability issues and friction points. Unlike many analytics tools, Clarity has no traffic limits and is completely free, which makes it accessible to businesses of all sizes. It also features built-in AI-powered insights through Copilot integration that can summarize user behavior patterns. It's a strong complement to traditional analytics platforms like Google Analytics, focusing specifically on the qualitative side of user behavior.

B
About Smartlook

Smartlook is a product analytics platform that combines quantitative data with qualitative insights through session recordings, heatmaps, and event tracking. It helps product teams, UX designers, and marketers understand how users actually interact with their websites and mobile apps by visually replaying user sessions and mapping behavior patterns. What makes it stand out is its ability to connect traditional funnel analytics with real session recordings, so you can see exactly where and why users drop off. It supports both web and native mobile app analytics, which is a notable differentiator compared to many competitors.

Pricing Comparison

Tool
Microsoft Clarity
Smartlook
Price
Free
Free — From $55/mo
Category
Analytics
Analytics
Rating
4.4 (58)
4.5 (80)
Free Plan
Yes
Yes
Integrations
7+ apps
8+ apps
Founded
2020
2016

Feature Comparison

Feature
Microsoft Clarity
Smartlook
Heatmaps
Session recordings
Dead click detection
Rage click detection
Scroll maps
Google Analytics integration
Event tracking
Funnels
Mobile app analytics
Crash reports

Choose Microsoft Clarity

Free heatmaps and session recordings from Microsoft to understand user behavior on your website.

Try Microsoft Clarity Free

Read full review

Choose Smartlook

Session recording and product analytics platform for websites and mobile apps.

Try Smartlook Free

Read full review

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Score Comparison

Ease of Use
8.0
7.0
Features
7.0
8.0
Pricing
10.0
7.0
Support
6.0
8.0
Integrations
8.0
8.0
Overall
7.8
7.6
Microsoft ClaritySmartlook

Our Verdict

Microsoft ClarityWinner

Choose Microsoft Clarity for free heatmaps and session recordings to analyze user behavior on your website effectively.

Easier to get started
More affordable
Smartlook

You require session recording and product analytics for a growing app development team with diverse needs.

More features
Better support

Microsoft Clarity vs Smartlook: The Bottom Line

Both Microsoft Clarity and Smartlook are strong analytics tools, but they serve different needs. Smartlook has a higher user rating (4.5 vs 4.4).

Still unsure? Check the full reviews for Microsoft Clarity and Smartlook, explore Microsoft Clarity alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Microsoft Clarity or Smartlook better?

It depends on your needs. Microsoft Clarity (4.4★) is free to start, while Smartlook (4.5★) is free to start. Smartlook has a higher user rating.

Can I switch from Microsoft Clarity to Smartlook?

Yes. Most SaaS tools offer data export features. Check if Smartlook has a migration guide or import tool specifically for Microsoft Clarity users. Many offer onboarding assistance for switchers.

Which is cheaper, Microsoft Clarity or Smartlook?

Both Microsoft Clarity and Smartlook start at $0/mo.

What are the main differences between Microsoft Clarity and Smartlook?

Microsoft Clarity focuses on heatmaps and session recordings, while Smartlook emphasizes session recordings and heatmaps. Both are in the Analytics category but serve slightly different use cases.