Hotjar vs Hotjar Surveys
A detailed comparison to help you choose the right tool for your needs.
AAbout Hotjar
Hotjar is a behavior analytics platform that helps website owners understand how users interact with their sites through visual tools like heatmaps, session recordings, and on-site surveys. It bridges the gap between quantitative analytics tools like Google Analytics and qualitative user research by showing you exactly where users click, scroll, and drop off. The platform is designed for product managers, UX designers, marketers, and anyone who needs to understand user behavior without deep technical expertise. Its intuitive interface makes it accessible to non-technical teams, though it's less suited for heavy-duty statistical analysis. Now part of the Contentsquare family, Hotjar remains one of the most popular entry points into behavior analytics.
BAbout Hotjar Surveys
Hotjar Surveys is a user feedback collection tool that lets teams deploy on-site and external surveys to understand how visitors and customers experience their product or website. It's part of the broader Hotjar platform, which also includes heatmaps, session recordings, and feedback widgets, making it easy to combine qualitative and quantitative insights in one place. The survey builder is straightforward and doesn't require technical skills, offering various question types, targeting rules, and basic analysis. It's primarily used by product managers, UX designers, and marketers who want quick, contextual feedback without setting up a dedicated research tool.
Pricing Comparison
Feature Comparison
Choose Hotjar Surveys
Hotjar Surveys lets you collect valuable feedback from users with customizable surveys.
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Score Comparison
Our Verdict
Your website team wants to understand user behavior through heatmaps and feedback tools affordably.
Pick Hotjar Surveys when collecting user feedback is crucial for your analytics-driven small team.
Hotjar vs Hotjar Surveys: The Bottom Line
Both Hotjar and Hotjar Surveys are strong analytics tools, but they serve different needs. Hotjar has a higher user rating (4.4 vs 3.6).
Still unsure? Check the full reviews for Hotjar and Hotjar Surveys, explore Hotjar alternatives, or use our AI search to describe exactly what you need.
Frequently Asked Questions
Is Hotjar or Hotjar Surveys better?
It depends on your needs. Hotjar (4.4★) is free to start, while Hotjar Surveys (3.6★) is free to start. Hotjar has a higher user rating.
Can I switch from Hotjar to Hotjar Surveys?
Yes. Most SaaS tools offer data export features. Check if Hotjar Surveys has a migration guide or import tool specifically for Hotjar users. Many offer onboarding assistance for switchers.
Which is cheaper, Hotjar or Hotjar Surveys?
Both Hotjar and Hotjar Surveys start at $0/mo.
What are the main differences between Hotjar and Hotjar Surveys?
Hotjar focuses on heatmap visualization of user clicks and session recordings for user behavior, while Hotjar Surveys emphasizes customizable survey templates and targeted survey distribution options. Both are in the Analytics category but serve slightly different use cases.