Hotjar Surveys vs Crazy Egg
A detailed comparison to help you choose the right tool for your needs.
AAbout Hotjar Surveys
Hotjar Surveys is a user feedback collection tool that lets teams deploy on-site and external surveys to understand how visitors and customers experience their product or website. It's part of the broader Hotjar platform, which also includes heatmaps, session recordings, and feedback widgets, making it easy to combine qualitative and quantitative insights in one place. The survey builder is straightforward and doesn't require technical skills, offering various question types, targeting rules, and basic analysis. It's primarily used by product managers, UX designers, and marketers who want quick, contextual feedback without setting up a dedicated research tool.
BAbout Crazy Egg
Crazy Egg is a visual website analytics tool that helps website owners and marketers understand how visitors interact with their pages through heatmaps, scroll maps, click reports, and session recordings. Founded by Neil Patel and Hiten Shah, it focuses on making complex user behavior data accessible and actionable without requiring deep technical expertise. The platform also includes a built-in A/B testing tool, allowing users to test changes and measure their impact on conversions directly. It's particularly well-suited for small to mid-sized businesses and marketing teams looking for a straightforward alternative to more complex analytics platforms like Hotjar or FullStory.
Pricing Comparison
Feature Comparison
Choose Hotjar Surveys
Hotjar Surveys lets you collect valuable feedback from users with customizable surveys.
Try Hotjar Surveys FreeChoose Crazy Egg
Visualize your website's performance with heatmaps and user behavior analytics.
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Score Comparison
Our Verdict
Pick Hotjar Surveys when collecting user feedback is crucial for your analytics-driven small team.
Pick Crazy Egg if you want to visualize user behavior on a budget, especially for small to medium websites.
Hotjar Surveys vs Crazy Egg: The Bottom Line
Both Hotjar Surveys and Crazy Egg are strong analytics tools, but they serve different needs. Crazy Egg has a higher user rating (3.8 vs 3.6). On pricing, Hotjar Surveys is more affordable starting at $0/mo.
Still unsure? Check the full reviews for Hotjar Surveys and Crazy Egg, explore Hotjar Surveys alternatives, or use our AI search to describe exactly what you need.
Frequently Asked Questions
Is Hotjar Surveys or Crazy Egg better?
It depends on your needs. Hotjar Surveys (3.6★) is free to start, while Crazy Egg (3.8★) is from $29/mo. Crazy Egg has a higher user rating.
Can I switch from Hotjar Surveys to Crazy Egg?
Yes. Most SaaS tools offer data export features. Check if Crazy Egg has a migration guide or import tool specifically for Hotjar Surveys users. Many offer onboarding assistance for switchers.
Which is cheaper, Hotjar Surveys or Crazy Egg?
Hotjar Surveys starts at $0/mo, which is cheaper than Crazy Egg at $29/mo. Hotjar Surveys also offers a free plan.
What are the main differences between Hotjar Surveys and Crazy Egg?
Hotjar Surveys focuses on customizable survey templates and targeted survey distribution options, while Crazy Egg emphasizes heatmap visualization of user clicks and scroll tracking to analyze engagement. Both are in the Analytics category but serve slightly different use cases.