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Heap vs Crazy Egg

A detailed comparison to help you choose the right tool for your needs.

Heap logo

Heap

Analytics

Try Heap
VS
Crazy Egg logo

Crazy Egg

Analytics

Try Crazy Egg

A
About Heap

Heap is a digital insights platform that automatically captures every user interaction on your website or app — clicks, swipes, pageviews, form submissions — without requiring engineers to manually tag each event. This autocapture approach means teams can retroactively analyze user behavior without having to plan tracking in advance. It offers session replay, funnel analysis, and journey mapping to help product, marketing, and data teams understand how users actually engage with their products. Heap is particularly well-suited for mid-size to enterprise companies that want comprehensive behavioral data without the overhead of maintaining a complex tracking plan. It was acquired by Contentsquare in 2023, expanding its capabilities in the digital experience analytics space.

B
About Crazy Egg

Crazy Egg is a visual website analytics tool that helps website owners and marketers understand how visitors interact with their pages through heatmaps, scroll maps, click reports, and session recordings. Founded by Neil Patel and Hiten Shah, it focuses on making complex user behavior data accessible and actionable without requiring deep technical expertise. The platform also includes a built-in A/B testing tool, allowing users to test changes and measure their impact on conversions directly. It's particularly well-suited for small to mid-sized businesses and marketing teams looking for a straightforward alternative to more complex analytics platforms like Hotjar or FullStory.

Pricing Comparison

Tool
Heap
Crazy Egg
Price
Free — From $0/mo
Free — From $24/mo
Category
Analytics
Analytics
Rating
3.8 (17)
3.8 (18)
Free Plan
Yes
No
Integrations
8+ apps
8+ apps
Founded
2013
2006

Feature Comparison

Feature
Heap
Crazy Egg
Automatic event tracking without manual setup
User journey visualization and analysis
Cohort analysis for user segmentation
Customizable dashboards for data insights
Real-time data processing and reporting
Heatmap visualization of user clicks
Scroll tracking to analyze engagement
A/B testing for optimized layouts
User session recordings for insights
Conversion rate tracking and analysis

Choose Heap

Heap is an intuitive analytics tool that automatically captures every user interaction.

Try Heap Free

Read full review

Choose Crazy Egg

Visualize your website's performance with heatmaps and user behavior analytics.

Try Crazy Egg Free

Read full review

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Score Comparison

Ease of Use
8.0
8.0
Features
9.0
8.0
Pricing
8.0
7.0
Support
7.0
7.0
Integrations
8.0
8.0
Overall
8.0
7.6
HeapCrazy Egg

Our Verdict

HeapWinner

You need an intuitive analytics tool that automatically captures user interactions for free.

More affordable
More features
Crazy Egg

Pick Crazy Egg if you want to visualize user behavior on a budget, especially for small to medium websites.

Heap vs Crazy Egg: The Bottom Line

Both Heap and Crazy Egg are strong analytics tools, but they serve different needs. Both have similar user ratings (3.8). On pricing, Heap is more affordable starting at $0/mo.

Still unsure? Check the full reviews for Heap and Crazy Egg, explore Heap alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Heap or Crazy Egg better?

It depends on your needs. Heap (3.8★) is free to start, while Crazy Egg (3.8★) is from $29/mo. Crazy Egg has a higher user rating.

Can I switch from Heap to Crazy Egg?

Yes. Most SaaS tools offer data export features. Check if Crazy Egg has a migration guide or import tool specifically for Heap users. Many offer onboarding assistance for switchers.

Which is cheaper, Heap or Crazy Egg?

Heap starts at $0/mo, which is cheaper than Crazy Egg at $29/mo. Heap also offers a free plan.

What are the main differences between Heap and Crazy Egg?

Heap focuses on automatic event tracking without manual setup and user journey visualization and analysis, while Crazy Egg emphasizes heatmap visualization of user clicks and scroll tracking to analyze engagement. Both are in the Analytics category but serve slightly different use cases.