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Heap vs Amplitude

A detailed comparison to help you choose the right tool for your needs.

Heap logo

Heap

Analytics

Try Heap
VS
Amplitude logo

Amplitude

Analytics

Try Amplitude

A
About Heap

Heap is a digital insights platform that automatically captures every user interaction on your website or app — clicks, swipes, pageviews, form submissions — without requiring engineers to manually tag each event. This autocapture approach means teams can retroactively analyze user behavior without having to plan tracking in advance. It offers session replay, funnel analysis, and journey mapping to help product, marketing, and data teams understand how users actually engage with their products. Heap is particularly well-suited for mid-size to enterprise companies that want comprehensive behavioral data without the overhead of maintaining a complex tracking plan. It was acquired by Contentsquare in 2023, expanding its capabilities in the digital experience analytics space.

B
About Amplitude

Amplitude is a product analytics platform that helps teams understand user behavior through event-based tracking, funnel analysis, and cohort segmentation. It's designed for product managers, data analysts, and growth teams who need to understand how users interact with digital products and where they drop off. The platform stands out with its robust behavioral analytics engine, built-in experimentation (A/B testing), and a customer data platform that unifies user data across touchpoints. Amplitude is particularly strong at self-serve analytics, allowing non-technical team members to explore data and build charts without writing SQL. It competes directly with Mixpanel and has become one of the most widely adopted product analytics tools among mid-market and enterprise companies.

Pricing Comparison

Tool
Heap
Amplitude
Price
Free — From $0/mo
Free — From $49/mo
Category
Analytics
Analytics
Rating
3.8 (17)
4.7 (207)
Free Plan
Yes
Yes
Integrations
8+ apps
8+ apps
Founded
2013
2012

Feature Comparison

Feature
Heap
Amplitude
Automatic event tracking without manual setup
User journey visualization and analysis
Cohort analysis for user segmentation
Customizable dashboards for data insights
Real-time data processing and reporting
User journey mapping and analysis
Cohort analysis for user retention
Real-time data tracking and reporting
Customizable dashboards and visualizations
Event tracking for user interactions
Funnel analysis for conversion optimization

Choose Heap

Heap is an intuitive analytics tool that automatically captures every user interaction.

Try Heap Free

Read full review

Choose Amplitude

Digital analytics platform for product and growth teams.

Try Amplitude Free

Read full review

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Score Comparison

Ease of Use
8.0
7.0
Features
9.0
9.0
Pricing
8.0
7.0
Support
7.0
8.0
Integrations
8.0
8.0
Overall
8.0
7.8
HeapAmplitude

Our Verdict

HeapWinner

You need an intuitive analytics tool that automatically captures user interactions for free.

Easier to get started
More affordable
Amplitude

You're a product team needing advanced analytics to drive growth on a budget.

Better support

Heap vs Amplitude: The Bottom Line

Both Heap and Amplitude are strong analytics tools, but they serve different needs. Amplitude has a higher user rating (4.7 vs 3.8).

Still unsure? Check the full reviews for Heap and Amplitude, explore Heap alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Heap or Amplitude better?

It depends on your needs. Heap (3.8★) is free to start, while Amplitude (4.7★) is free to start. Amplitude has a higher user rating.

Can I switch from Heap to Amplitude?

Yes. Most SaaS tools offer data export features. Check if Amplitude has a migration guide or import tool specifically for Heap users. Many offer onboarding assistance for switchers.

Which is cheaper, Heap or Amplitude?

Both Heap and Amplitude start at $0/mo.

What are the main differences between Heap and Amplitude?

Heap focuses on automatic event tracking without manual setup and user journey visualization and analysis, while Amplitude emphasizes user journey mapping and analysis and cohort analysis for user retention. Both are in the Analytics category but serve slightly different use cases.