Skip to main content
HomeCompareFreshsales vs Insightly

Freshsales vs Insightly

A detailed comparison to help you choose the right tool for your needs.

Freshsales logo

Freshsales

Sales

Try Freshsales
VS
Insightly logo

Insightly

Sales

Try Insightly

A
About Freshsales

Freshsales is a CRM platform built by Freshworks that helps sales teams manage contacts, track deals, and automate repetitive tasks throughout the sales cycle. It combines built-in phone, email, and chat capabilities with AI-powered lead scoring to help reps focus on the most promising opportunities. The platform is particularly well-suited for small to mid-sized businesses that want a capable CRM without the complexity and cost of enterprise solutions like Salesforce. Its clean interface and quick setup make it accessible even for teams without dedicated CRM administrators.

B
About Insightly

Insightly is a CRM and project management platform designed primarily for small to mid-sized businesses looking to manage their sales pipelines, customer relationships, and post-sale project delivery in one place. It combines contact management, opportunity tracking, and workflow automation with built-in project management tools, which sets it apart from many standalone CRMs. The platform integrates well with popular business tools and offers customizable dashboards for reporting. It's a solid choice for teams that want CRM and project tracking without juggling multiple platforms, though larger enterprises may find its feature depth limited compared to heavyweights like Salesforce.

Pricing Comparison

Tool
Freshsales
Insightly
Price
Free — From $15/user/mo
Free — From $29/user/mo
Category
Sales
Sales
Rating
4.4 (67)
3.6 (48)
Free Plan
Yes
No
Integrations
8+ apps
8+ apps
Founded
2010
2009

Feature Comparison

Feature
Freshsales
Insightly
Lead scoring based on engagement
Email tracking with notifications
Built-in phone and call recording
Customizable sales pipelines
Automated workflow creation
Reporting and analytics dashboard
Customizable sales pipeline management
Project tracking with task assignments
Email integration for communication tracking
Contact management with detailed profiles
Reporting and analytics for sales performance
Mobile app for on-the-go access

Choose Freshsales

Freshsales is an intuitive sales CRM for managing customer relationships efficiently.

Try Freshsales Free

Read full review

Choose Insightly

Insightly is a powerful CRM and project management tool designed for small to medium-sized businesses.

Try Insightly Free

Read full review

Not sure which to pick?

Get a personalized recommendation in 10 seconds.

Score Comparison

Ease of Use
8.0
7.0
Features
8.0
8.0
Pricing
7.0
7.0
Support
7.0
6.0
Integrations
8.0
8.0
Overall
7.6
7.2
FreshsalesInsightly

Our Verdict

FreshsalesWinner

You need an intuitive CRM for a small team on a budget starting at $15/user/mo.

Easier to get started
Better support
Insightly

Small to medium businesses that require both CRM and project management capabilities in one tool.

Freshsales vs Insightly: The Bottom Line

Both Freshsales and Insightly are strong sales tools, but they serve different needs. Freshsales has a higher user rating (4.4 vs 3.6). On pricing, Freshsales is more affordable starting at $0/mo.

Still unsure? Check the full reviews for Freshsales and Insightly, explore Freshsales alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Freshsales or Insightly better?

It depends on your needs. Freshsales (4.4★) is free to start, while Insightly (3.6★) is from $29/mo. Freshsales has a higher user rating.

Can I switch from Freshsales to Insightly?

Yes. Most SaaS tools offer data export features. Check if Insightly has a migration guide or import tool specifically for Freshsales users. Many offer onboarding assistance for switchers.

Which is cheaper, Freshsales or Insightly?

Freshsales starts at $0/mo, which is cheaper than Insightly at $29/mo. Freshsales also offers a free plan.

What are the main differences between Freshsales and Insightly?

Freshsales focuses on lead scoring based on engagement and email tracking with notifications, while Insightly emphasizes customizable sales pipeline management and project tracking with task assignments. Both are in the Sales category but serve slightly different use cases.