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Crazy Egg vs Smartlook

A detailed comparison to help you choose the right tool for your needs.

Crazy Egg logo

Crazy Egg

Analytics

Try Crazy Egg
VS
Smartlook logo

Smartlook

Analytics

Try Smartlook

A
About Crazy Egg

Crazy Egg is a visual website analytics tool that helps website owners and marketers understand how visitors interact with their pages through heatmaps, scroll maps, click reports, and session recordings. Founded by Neil Patel and Hiten Shah, it focuses on making complex user behavior data accessible and actionable without requiring deep technical expertise. The platform also includes a built-in A/B testing tool, allowing users to test changes and measure their impact on conversions directly. It's particularly well-suited for small to mid-sized businesses and marketing teams looking for a straightforward alternative to more complex analytics platforms like Hotjar or FullStory.

B
About Smartlook

Smartlook is a product analytics platform that combines quantitative data with qualitative insights through session recordings, heatmaps, and event tracking. It helps product teams, UX designers, and marketers understand how users actually interact with their websites and mobile apps by visually replaying user sessions and mapping behavior patterns. What makes it stand out is its ability to connect traditional funnel analytics with real session recordings, so you can see exactly where and why users drop off. It supports both web and native mobile app analytics, which is a notable differentiator compared to many competitors.

Pricing Comparison

Tool
Crazy Egg
Smartlook
Price
Free — From $24/mo
Free — From $55/mo
Category
Analytics
Analytics
Rating
3.8 (18)
4.5 (80)
Free Plan
No
Yes
Integrations
8+ apps
8+ apps
Founded
2006
2016

Feature Comparison

Feature
Crazy Egg
Smartlook
Heatmap visualization of user clicks
Scroll tracking to analyze engagement
A/B testing for optimized layouts
User session recordings for insights
Conversion rate tracking and analysis
Session recordings
Heatmaps
Event tracking
Funnels
Mobile app analytics
Crash reports

Choose Crazy Egg

Visualize your website's performance with heatmaps and user behavior analytics.

Try Crazy Egg Free

Read full review

Choose Smartlook

Session recording and product analytics platform for websites and mobile apps.

Try Smartlook Free

Read full review

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Score Comparison

Ease of Use
8.0
7.0
Features
8.0
8.0
Pricing
7.0
7.0
Support
7.0
8.0
Integrations
8.0
8.0
Overall
7.6
7.6
Crazy EggSmartlook

Our Verdict

Crazy EggWinner

Pick Crazy Egg if you want to visualize user behavior on a budget, especially for small to medium websites.

Easier to get started
Smartlook

You require session recording and product analytics for a growing app development team with diverse needs.

Better support

Crazy Egg vs Smartlook: The Bottom Line

Both Crazy Egg and Smartlook are strong analytics tools, but they serve different needs. Smartlook has a higher user rating (4.5 vs 3.8). On pricing, Smartlook is more affordable starting at $0/mo.

Still unsure? Check the full reviews for Crazy Egg and Smartlook, explore Crazy Egg alternatives, or use our AI search to describe exactly what you need.

Frequently Asked Questions

Is Crazy Egg or Smartlook better?

It depends on your needs. Crazy Egg (3.8★) is from $29/mo, while Smartlook (4.5★) is free to start. Smartlook has a higher user rating.

Can I switch from Crazy Egg to Smartlook?

Yes. Most SaaS tools offer data export features. Check if Smartlook has a migration guide or import tool specifically for Crazy Egg users. Many offer onboarding assistance for switchers.

Which is cheaper, Crazy Egg or Smartlook?

Smartlook starts at $0/mo, which is cheaper than Crazy Egg at $29/mo. Smartlook also offers a free plan.

What are the main differences between Crazy Egg and Smartlook?

Crazy Egg focuses on heatmap visualization of user clicks and scroll tracking to analyze engagement, while Smartlook emphasizes session recordings and heatmaps. Both are in the Analytics category but serve slightly different use cases.