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Skilljar

AI-Powered

Education & LMS

4.3(22 ratings)

86% recommend

Customer education and training platform for SaaS companies

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About Skilljar

Best for SaaS companies scaling external customer and partner education.

Skilljar is a customer education platform designed primarily for SaaS and technology companies that need to deliver scalable training to customers, partners, and employees. It enables organizations to build branded learning academies with features like course authoring, certification programs, and built-in analytics to measure training effectiveness. The platform stands out for its focus on external training (customer and partner education) rather than internal employee learning, which differentiates it from traditional LMS tools. It integrates well with CRM and customer success tools, making it easier to tie training data to business outcomes like reduced churn and lower support ticket volumes.

Pros

Purpose-built for external customer education programs
Strong branded learning portal customization options
Deep integrations with CRM and success platforms
Built-in e-commerce for selling training courses
Robust analytics tying training to business outcomes

Cons

Pricing is enterprise-level and not publicly listed
Course authoring tools less advanced than dedicated tools
Steeper learning curve for initial platform setup
Not ideal for internal-only employee training needs

Use Cases

Best for SaaS companies building scalable customer onboarding academies

Best for technology firms offering partner certification and training programs

Best for reducing support costs by enabling customer self-service education

Best for monetizing training content through paid courses and certifications

Key Features

10 features

Branded training academies

Certification programs

SCORM & video support

Learning paths

Analytics & reporting

CRM integrations (Salesforce)

SSO & API

White-label portals

E-commerce for courses

AI-powered search

SaasHunter Score

7.2/10

“You're a SaaS company focused on customer education with a need for tailored solutions.”

Ease of Use

7.0

Features

8.0

Pricing

5.0

Support

8.0

Integrations

8.0

Best For

Enterprise 9Agencies 7Small Business 7Startups 6Freelancers 4

Integrations

SalesforceHubSpotGainsightZendeskZoomSlackZapierGoogle Analytics

Customer Education Onboarding SaaS Certifications Training

Frequently Asked Questions

What is Skilljar?

Skilljar is a customer education platform that helps SaaS and technology companies build branded training academies for customers, partners, and employees. It focuses on external education to drive product adoption, reduce support costs, and improve customer retention.

How much does Skilljar cost?

Skilljar does not publicly list its pricing and operates on a custom quote basis typical of enterprise software. You'll need to contact their sales team for a tailored proposal based on your organization's size and needs.

What are the main features of Skilljar?

Key features include course authoring, branded learning portals, certification management, built-in e-commerce for selling courses, detailed analytics, and integrations with CRM and customer success tools. It also supports multiple content formats including video, SCORM, and live training.

Who should use Skilljar?

Skilljar is best suited for mid-size to enterprise SaaS and technology companies that need to educate customers and partners at scale. It's particularly valuable for organizations looking to reduce support burden and accelerate product adoption through structured training programs.

Is there a free plan for Skilljar?

No, Skilljar does not offer a free plan or a free trial through self-service. It is an enterprise-focused platform, so interested companies typically go through a demo and sales process to get started.