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JumpCloud

Cybersecurity

4.1(46 ratings)

82% recommend

JumpCloud is a cloud-based directory platform that secures user identities and devices.

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About JumpCloud

Best for IT teams managing identity and devices across platforms.

JumpCloud is a cloud-based directory platform that unifies identity, access, and device management into a single console. It replaces traditional on-premise solutions like Active Directory by offering cross-platform support for Windows, macOS, and Linux devices. The platform handles user authentication, SSO, MFA, LDAP, RADIUS, and device management, making it particularly useful for organizations with remote or hybrid workforces. It's built for IT administrators who need to manage diverse environments without stitching together multiple point solutions.

Pros

Unified identity and device management in one platform
Strong cross-platform support including Linux systems
Replaces legacy Active Directory with cloud-native approach
Free tier available for small teams
Built-in MFA and conditional access policies

Cons

Learning curve can be steep for smaller IT teams
Advanced features require higher-tier pricing plans
Reporting and analytics could be more robust
Some integrations require manual configuration and workarounds

Use Cases

Best for replacing on-premise Active Directory with a cloud-based alternative

Best for managing identity and access across remote and hybrid workforces

Best for IT teams securing cross-platform environments with diverse OS types

Best for small to mid-size companies consolidating identity and device management tools

Key Features

6 features

Centralized user identity management

Multi-factor authentication support

Device management and monitoring

Single sign-on for applications

Directory services for users and groups

User lifecycle management automation

SaasHunter Score

7.2/10

“A cost-effective cloud-based directory solution to secure identities for your small to medium team.”

Ease of Use

7.0

Features

8.0

Pricing

7.0

Support

6.0

Integrations

8.0

Best For

Enterprise 8Small Business 7Agencies 6Startups 6Freelancers 5

Integrations

Google WorkspaceMicrosoft 365AWSOktaSlackSalesforceDuo SecuritySplunk

Identity Management Single Sign On Identity Access Management

Frequently Asked Questions

What is JumpCloud?

JumpCloud is a cloud-based directory platform that centralizes identity management, device management, and access control. It serves as a modern replacement for traditional directory services like Active Directory.

How much does JumpCloud cost?

JumpCloud offers a free plan for up to 10 users and 10 devices. Paid plans start at around $2 per user per month for individual modules, with bundled packages available at higher tiers depending on features needed.

What are the main features of JumpCloud?

Key features include single sign-on (SSO), multi-factor authentication (MFA), cloud LDAP and RADIUS, cross-platform device management, conditional access policies, and a unified admin console for managing users and devices.

Who should use JumpCloud?

JumpCloud is ideal for small to mid-size organizations and IT teams that need to manage users, devices, and access across multiple operating systems and cloud environments without relying on on-premise infrastructure.

Is there a free plan for JumpCloud?

Yes, JumpCloud offers a free plan that supports up to 10 users and 10 devices, which includes core directory and authentication features. This makes it accessible for startups and very small teams to get started.